The U.S. Department of Justice - Civil Rights Division recently released Title II of the Americans With Disabilities Act:
General Requirement
Title II of the ADA requires state/local governments to give people with disabilities an equal opportunity to benefit from all of their programs, services, and activities.
As of April 2024, regulations specify that web content and mobile apps must meet WCAG 2.1 Level AA standards.
Are Your Forms Accessible?
So with all that in mind, are your forms accessible? Unless they’ve been specifically designed that way, probably not. Basic PDF forms are not, and many webforms (especially older ones) are not either. There is a specific set of rules that a form designer must follow to make any form accessible, and the rules aren’t exactly simple or easy to follow. And if you’re thinking that using one of those “Build Your Own Forms” websites will take care of the problem, hardly any of the top ones claim to be able to create accessible forms.
So like most anything else in business, if you want to be safe you really ought to do things the right way…
